Why We Do This?
Because we love it! At 24k Booth, our goal is to deliver exceptional customer service and ensure your event is a success and a blast. Seeing smiles on our clients’ faces warms our hearts. We focus on communication, punctuality, and flexibility to craft golden memories, one photo at a time. Now, it’s your turn. Let’s address your questions!
Frequently Asked Questions
Why should I choose 24k Booth?No salesy answer here. The answer is simple, we genuinely just want to see our guests having a great deal of fun without having to worry about anything. You’ll have a professional team that cares and will go above and beyond to ensure everything is running smoothly.
What is an Open-Air Booth?Our sleek and modern booth takes minimal space while providing maximum service. Perfect for large groups to join in on the fun! Open Air Booths are booths that operate without any structure or enclosed area that hide the guests.
Is 24k Booth insured?Absolutely. If your venue requires an insurance certificate just let us know where to send it and we’ll take care of it. It’s that easy! We can also send over a copy of our business license.
What types of events do you service?Great question! We specialize in corporate events, but we cover all types of events and we tailor to our client’s requests accordingly. Weddings in a spectacular venue to an intimate backyard wedding, gender reveals & baby showers, anniversaries, birthdays & sweet sixteens, graduations & prom, grand openings, trade shows & holiday parties and Bar Mitzvahs! Just ask us, we’re an open-minded team!
Can you set up outdoors?Yes, of course! We require a 110-volt, three-prong extension cord and an outlet at least 20 feet away. (We draw very minimal power). We will keep an eye out on the weather leading up to the event. If inclement weather is forecasted, we have you covered! We have a 10×10 canopy available for rent.
How much space do you need for setup?Although 10×10 is an ideal workspace for us, we can make it happen in a 7×7 space as well. We’re flexible and modular. We will need to be within 20 feet of a dedicated 110-volt 3-prong power outlet.
How far do you travel?We cover most of NJ and some areas of New York. We travel 40 miles one way free of charge, 80 miles total. Anything after 80 miles total will be $1.00 per mile. We are willing and able to travel further than our coverage area. Try us!
How much is it to reserve my date?We require a 50% non-refundable retainer fee to reserve 24k Booth for your event. Final payment is due 15 days before the date of the event. If you happen to book less than 15 days of your event date, then we invite you to pay the full amount at the initial booking.
Is my retainer fee refundable?Your 50% booking fee is non-refundable. We understand unforeseeable emergencies can happen. If that’s the case, we will look at each event case by case. We allow the amount paid to be applied towards a future event within 1 year.
Can I cancel my event?Cancellation with 60 day notice before the event if refundable, except the retainer booking fee – Any amounts paid and/or other monies paid excluding retainer fee are refundable unless a special order item has been ordered.
Do you accept credit cards?Yes! We accept all credit cards, and we make it really simple with our online payment portal.
Can I extend my reservation during my event? If we don’t have an event after your event, of course! We’re no party-poopers! Any time after the original reservation is an additional $150 per hour if extension is asked during event.
What happens after we sign, pay, and book?We’ll send you a questionnaire so we can gather detailed information about your event. One month before your event, we prepare your awesome templates! We will also connect with your coordinator and venue to finish any other details.
Do you provide props?Oh do we?! WWE Title Belts, Oscar Award, Feather Boas, Jumbo Hats & Glasses, Microphone & Boombox…The list is endless! We tailor our props to your celebration!
What are my options for backdrops?We clean our props after events and always discard any items that are past their prime.
We thought you’d never ask! We have several types of categories to choose from so please check out our digital showroom on our Menu under “Pricing” and select “Backdrops.” We have sequin options as well as solid colors. Sporting & Holiday backdrops, but our favorite is the Vogue Masterpiece. Guaranteed to “WOW” your guests. Contact us for more details.
When will my photos be available online?You will be able to view and download the entire photo gallery within 24 hours of the event so you can begin laughing, sharing, & tagging!
Do you offer printing?Of course! We offer classic 2×6 strips and 4×6 as an upgrade. Our printer will have your photo ready in 6 to 10 seconds so you can get back to the partying!
Is there a limit to the number of photos taken?No way! Go crazy!
Is assembly & breakdown of the booth included in my reservation?Absolutely. We arrive 90 minutes early to make sure everything is running smoothly. If you would like for us to arrive much earlier for set up, we can! This is considered idle time which we charge 75 per hour leading up to the event.
Is there an onsite attendant?Yes, absolutely! An energetic, fun and professional attendant will be there to make it all a breeze!
What’s your onsite attire?First impression is often the last impression! Our attendants wear black comfy dress shoes, dark slacks and a black long or short sleeve polo.
Can the photos be branded with my company logo or event detail?Yup! We design overlays for every type of event. What’s an overlay right? An overlay is a template or border that will display your event’s title or logo. We will work with you to include any text, graphics or logos you’d like.
